Systems Integration Solutions from Chat-Com

Improve safety and efficiency with a range of software services.

Chat-com are now proud to supply GlobalView Systems suite of software services building upon your two-way radio solution

InteraX is a modular software solution which provides crucial business management functions including: voice recording, alarm handler integrating with third party systems and advanced lone worker facilities.

Designed to be highly intuitive, the software helps management teams hit their KPIs by delivering the right information, to the right people, at the right time.  A holistic view of your company data will help decision making and improve efficiency and productivity, whilst ensuring your team is safe and secure.

Voice Recording

An easy to use application can record all voice calls through a control radio.  Calls are date and time stamped, with caller IDs to provide a detailed audit.  Files can be stored locally or via Cloud storage.

Benefits:

  • Staff Training
  • Accountability
  • Audit Trail
  • Improved Customer Service

Advanced Alarm Monitoring

A comprehensive system to manage multiple alarms and events.  Combine your existing radio solution to interface with a wide variety of industry standard equipment, such as BMS, Fire, Security and Manufacturing panels.  Target events and notifications to selected team members to improve response times and reduce false alarms.

Benefits:

  • Improve response times
  • Reduce false alarms
  • Determine alert cause, before full evacuation
  • Receive tailored messages including keywords

Lone Worker Protection

A sophisticated lone worker solution, that takes employee safety and security to the next level.  Provide a full audit trail of any lone worker activity and provide a tiered escalation process with specific user groups to ensure that alerts are sent to the right team to provide the quickest possible response.

Benefits

  • Full audit trail of lone worker activity
  • Configurable user groups and notification alerts
  • Activate remote lone worker via text message
  • Alert on radio switch off

Tell us what you need

Running or setting up a retail or trade site and need the right communications package for smooth, efficient operations? Talk to our Chat-Com team to find out how we can help you. Call us on 01747 898 008 or write to us at [email protected].

Our Clients