Systems Integration Solutions from Chat-Com

Improve safety and efficiency with a range of software services.

  • two-way radio systems integration

Chat-com can integrate with a range of external third-party systems to improve your health and safety, logistics and operations procedures.

A modern two-way radio network can offer you so much more than a simple communications platform.  Integrate with fire control panels, building management systems, pagers and RFID cards.  Get the information from these platforms sent directly to your display radio, to reduce vital response times and get all information to one device.

This integration helps management teams hit their KPIs by delivering the right information, to the right people, at the right time.  A holistic view of your company data will help decision making and improve efficiency and productivity, whilst ensuring your team is safe and secure.

Voice Recording

An easy to use application can record all voice calls through a control radio.  Calls are date and time stamped, with caller IDs to provide a detailed audit.  Files can be stored locally or via Cloud storage.


  • Staff Training
  • Accountability
  • Audit Trail
  • Improved Customer Service

Advanced Alarm Monitoring

A comprehensive system to manage multiple alarms and events.  Combine your existing radio solution to interface with a wide variety of industry standard equipment, such as BMS, Fire, Security and Manufacturing panels.  Target events and notifications to selected team members to improve response times and reduce false alarms.


  • Improve response times
  • Reduce false alarms
  • Determine alert cause, before full evacuation
  • Receive tailored messages including keywords

Lone Worker Protection

A sophisticated lone worker solution, that takes employee safety and security to the next level.  Provide a full audit trail of any lone worker activity and provide a tiered escalation process with specific user groups to ensure that alerts are sent to the right team to provide the quickest possible response.


  • Full audit trail of lone worker activity
  • Configurable user groups and notification alerts
  • Activate remote lone worker via text message
  • Alert on radio switch off

Tell us what you need

Running or setting up a retail or trade site and need the right communications package for smooth, efficient operations? Talk to our Chat-Com team to find out how we can help you. Call us on 01747 898 008 or write to us at [email protected].

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